Connect your store
We connect Shopify, WooCommerce or your order system, and your WhatsApp Business number.
For D2C brandsCOD confirmation and fewer returns
Stop shipping orders that come back.
Every cash-on-delivery order is confirmed on WhatsApp, and by an AI call if there is no reply, before it ships. Unsure orders are stopped, addresses are fixed, and buyers are nudged to pay online.
Connects to Shopify, WooCommerce or your systemPay per orderLive in 1–2 weeks
Today’s COD ordersSample store
0COD orders
0Confirmed
0Switched to prepaid
0Stopped before shipping
Sample store and orders for illustration.
Returns calculator
What returns cost you every month.
Move the sliders to match your store. The reduction is an assumption you set.
Cost of one return: shipping both ways, packing and handling. We measure your real numbers in the first weeks and report the change honestly.
What returns cost you now₹0
You could save₹0a month, before our fee
Skycode fee (₹2.99 per COD order, WhatsApp plan)₹0
Net saving a month₹0
How it works
Confirmed before it ships. Every order.
Every COD order is confirmed
A WhatsApp message goes out within minutes, with an AI call if there is no reply. Unsure orders are held before pickup.
See the savings
A daily dashboard and a weekly report: confirmations, prepaid switches and your return rate over time.
What it does
Fewer returns, more prepaid orders.
WhatsApp confirmation
A clear order summary with one-tap buttons to confirm, change the address or cancel.
AI calls if no reply
A short AI call in the buyer’s language confirms the order when the message goes unanswered.
Address check
Catches missing landmarks, wrong pincodes and incomplete addresses before the courier does.
Nudge to prepaid
Offers a UPI payment link with your discount, so more buyers pay before delivery.
Risk flags
Highlights buyers with past returns and suspicious orders, so you decide before you ship.
Weekly report
Confirmation rate, prepaid switches and return rate, by pincode and product.
Pricing
Pay per order. Nothing else.
A small one-time setup, then a fixed price for each COD order we confirm.
Confirm COD orders on WhatsApp.
Per COD order₹2.99
Minimum ₹4,999 a month · ₹4,999 one-time setup
- Confirmation message with buttons
- Address check and fix
- Prepaid nudge with your offer
- Daily dashboard and weekly report
WhatsApp + AI calls
Add AI calls when buyers don’t reply.
Per COD order₹2.99
+ ₹7 per answered AI call · ₹9,999 one-time setup
- Everything in WhatsApp
- AI call in Indian languages if no reply
- Flags buyers with past returns
- Store and courier panel connection
Scale
High order volumes and custom rules.
PricingCustom
Volume pricing per order
- Rules by pincode, product and value
- Several stores and brands
- Custom reports and alerts
- Dedicated support
Prices exclude GST. WhatsApp message fees from Meta are billed at actual cost.
Questions
Before you ask.
Are we allowed to message our customers like this?
Yes, with care. Order confirmations to buyers who gave their number at checkout are utility messages, sent from your verified business number with approved templates. A message offering a discount for paying online counts as marketing under Meta’s rules, so it goes only to buyers who opted in, at Meta’s marketing rate.
Which stores does it work with?
Shopify, WooCommerce and custom stores through an API. We can also work from your courier panel exports.
How much will our returns drop?
It depends on your products, regions and current process. We measure your starting return rate in the first weeks and report the change honestly.
What if a buyer doesn’t reply?
They get an AI call in their language. If they still can’t be reached, the order is marked for your team to decide before pickup.
Do the AI calls follow the rules?
Yes. Calls go only to buyers who placed an order, honour DND and opt-outs, and happen at reasonable hours. Your telecom provider confirms the right number series for your business.
See how much returns are costing you.
Book a free 30-minute call. We’ll look at your COD and return numbers with you and show what confirmation would save.
Calls Monday to Friday, 7 pm – 12 am IST · admin@skycode.solutions